Shipping Policy

At our Official Jordan Outlet, we are committed to getting your "grails" to your doorstep as quickly and securely as possible. Below is everything you need to know about our shipping process.

1. Processing Times

Standard Orders: All orders are processed within 1-2 business days.

High-Demand Drops: For high-volume releases (e.g., New Air Jordan Retros), please allow up to 3 business days for processing.

Note: We do not ship on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

We offer several tiers of shipping to meet your needs:

3. Order Tracking

Once your order has been scanned by our carrier, you will receive a Shipping Confirmation email containing your tracking number.

You can track your package directly on our website under the "Track My Order" section.

Please allow 24 hours for the tracking information to update.

4. Signature & Security

To protect your investment, all orders over $300 or high-value limited releases require a signature upon delivery. This ensures your authentic Jordans end up in your hands, not left unattended.

5. International Shipping

We proudly ship to over 50 countries.

Delivery Time: 7–14 business days depending on the destination.

Duties & Taxes: International customers are responsible for any customs fees, taxes, or duties imposed by their local government at the time of delivery.

6. Address Changes

For your security, we cannot change the shipping address once an order has been placed and verified. Please double-check your details at checkout to ensure a smooth delivery.

7. Missing or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact our Athlete Service Team within 48 hours of the delivery date. We will initiate an investigation with the carrier immediately.

Questions? If you have any further inquiries regarding your shipment, please reach out to our support team at support@classickicksworld.com